Thank you for your interest in player safety.
We want Avakins to have the freedom to express themselves, whilst ensuring a safe, inclusive environment and supporting our diverse community.
We use a combination of self-help tools, content filtering, automated detection and human moderation to keep Avakin Life safe and enjoyable for everyone.
We filter in-game chat messages, usernames and any other in-game text to block inappropriate content and personal information. Messages may appear starred out, or the entire message will not appear, depending on the severity of the message.
If someone else is posting content you don’t like or spoiling your enjoyment, the best thing to do is block them.
Blocking means they will not be able to contact you. You won’t see messages from them and you won’t be placed in the same scene (such as Social Spots) as them. If you block someone that is a Friend, they will automatically be removed from your Friends list.
To block another Avakin:
Please help our moderators by only sending one report for each issue and make sure to choose the most accurate option when sending your report.
Our moderators carefully review reports. We only take action against an account if we have sufficient evidence to do so.
To report another Avakin:
To report an apartment:
Avakin Life moderators and Player Support are here to help with the game and uphold our Community Guidelines. If you, or someone you are concerned about are in any danger, please call your local emergency services immediately.
You can manage who can send you friend requests and who can send private ‘whispers’ in your Account Privacy Settings by tapping on the ‘cog’ icon.
Keep your personal information personal
We understand many people create strong friendships online, or you may be playing Avakin Life with family or friends in the offline world. So, sharing personal information is not strictly against our Community Guidelines.
However, we strongly recommend you think carefully about the information you share about yourself in Avakin Life, or anywhere else online.
Full real names, addresses, email addresses and phone numbers will be filtered out, except in Age Verified spaces.